Get In Touch | Local Heating & Plumbing Experts

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Whether you need help with a quote, need to pay for a service or just have a general question, we are available 7 days a week.

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ADDRESS

7 Marsden Court, Twinning Road Colchester, CO3 9XQ

CALL US

07801 594484

EMAIL US

enquiries@aquagascolchester.co.uk

Serving Colchester and nearby areas with fast, reliable service.

At Aqua Gas Colchester, we’re proud to provide expert heating and plumbing services to homes and businesses in Colchester and the surrounding areas.

Frequently Asked Questions

What areas do you cover?

We provide plumbing and heating services across Colchester and the surrounding areas. Whether you’re in town or a nearby village, we’re here to help with fast, reliable service.

How quickly can you respond to an emergency call-out?

We understand that plumbing and heating emergencies can’t wait. That’s why we aim to respond to all emergency call-outs within 1-2 hours, ensuring your issue is resolved as quickly as possible.

How do I book a service with Aqua Gas Colchester?

You can easily book a service by calling us at 01206 509607, filling out our online form, or using the Book a Service option on our website. We’ll confirm your appointment and ensure everything is scheduled to suit your needs.

Can I get a free quote for plumbing or heating services?

Yes! We offer free, no-obligation quotes for all our services. Simply reach out via phone, email, or our contact form, and we’ll be happy to provide an accurate estimate.

Are your services covered by a warranty?

Yes! We stand by the quality of our work. All our plumbing and heating services come with a warranty for your peace of mind. If any issues arise after service, we’ll address them promptly.

What should I do if I have a plumbing or heating emergency outside of normal business hours?

If you have an emergency outside our regular working hours, don’t worry! Simply call our emergency number at 01206509607, and we’ll dispatch a technician as soon as possible.

Do you have Terms and Conditions for your services?

Yes, we have detailed Terms and Conditions that outline the terms of our service, including how we handle estimates, guarantees, payment terms, and more.

Some key points include:
– The Company reserves the right to refuse or decline work at its discretion.
– We offer a 12-month warranty on labor for faulty workmanship, but conditions apply.
– All invoices paid late may incur an interest charge of 4% per month.
– If you’re not completely satisfied with our work, we ask that you notify us within 12 months to address any concerns.
– We ensure all our engineers are Gas Safe Registered.

Please review our full Terms and Conditions to understand your rights and responsibilities when working with us.

How can I leave a review for Aqua Gas Colchester?

We love hearing from our customers! If you’re happy with our services, please leave a review on Google or Facebook. Your feedback helps us improve and ensures future customers get the best service.