Get In Touch | Local Heating & Plumbing Experts

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Whether you need help with a quote, need to pay for a service or just have a general question, we are available 7 days a week.

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ADDRESS

7 Marsden Court, Twinning Road Colchester, CO3 9XQ

CALL US

07801 594484

EMAIL US

enquiries@aquagascolchester.co.uk

Serving Colchester and nearby areas with fast, reliable service.

At Aqua Gas Colchester, we’re proud to provide expert heating and plumbing services to homes and businesses in Colchester and the surrounding areas.

Frequently Asked Questions

What areas do you cover?

We provide plumbing and heating services across Colchester and the surrounding areas. Whether you’re in town or a nearby village, we’re here to help with fast, reliable service.

How quickly can you respond to an emergency call-out?

We understand that plumbing and heating emergencies can’t wait. That’s why we aim to respond to all emergency call-outs within 1-2 hours, ensuring your issue is resolved as quickly as possible.

How do I book a service with Aqua Gas Colchester?

You can easily book a service by calling us at 01206 509607, filling out our online form, or using the Book a Service option on our website. We’ll confirm your appointment and ensure everything is scheduled to suit your needs.

Can I get a free quote for plumbing or heating services?

Yes! We offer free, no-obligation quotes for all our services. Simply reach out via phone, email, or our contact form, and we’ll be happy to provide an accurate estimate.

Are your services covered by a warranty?

Yes! We stand by the quality of our work. All our plumbing and heating services come with a warranty for your peace of mind. If any issues arise after service, we’ll address them promptly.

What should I do if I have a plumbing or heating emergency outside of normal business hours?

If you have an emergency outside our regular working hours, don’t worry! Simply call our emergency number at 01206509607, and we’ll dispatch a technician as soon as possible.

Do you have Terms and Conditions for your services?

Yes, we have detailed Terms and Conditions that outline the terms of our service, including how we handle estimates, guarantees, payment terms, and more.

Some key points include:
– The Company reserves the right to refuse or decline work at its discretion.
– We offer a 12-month warranty on labor for faulty workmanship, but conditions apply.
– All invoices paid late may incur an interest charge of 4% per month.
– If you’re not completely satisfied with our work, we ask that you notify us within 12 months to address any concerns.
– We ensure all our engineers are Gas Safe Registered.

Please review our full Terms and Conditions to understand your rights and responsibilities when working with us.

How can I leave a review for Aqua Gas Colchester?

We love hearing from our customers! If you’re happy with our services, please leave a review on Google or Facebook. Your feedback helps us improve and ensures future customers get the best service.

      EXCELLENT  
   Based on 75 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Graham Dalby 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great to have a heating engineer you can trust 100% to do a thorough job. Zac explained what he was doing and why. The price was very reasonable for the work carried out.
  
 
      Posted on Google  
   
   Gerry Cox 
 
 
 
 Trustindex verifies that the original source of the review is Google. Zac thanks for coming out so quickly and sorting the. Problem first class service once again,
  
 
      Posted on Google  
   
   Val Vincent 
 
 
 
 Trustindex verifies that the original source of the review is Google. My immersion heater was not releasing water to my hot taps. I rang Zak because of his great reviews. He arrived at the time we had agreed, his friendly and professional attitude were excellent. He was efficient in his task, and gave good advice to solve my problem. Half an hour later, I have hot water again, and at a better than fair cost. I am extremely pleased with Zak's service and would not hesitate to hire again. If there's anyone better out there, I would be very surprised.
  
 
      Posted on Google  
   
   Dave Waring 
 
 
 
 Trustindex verifies that the original source of the review is Google. Zac isn't a quitter once he has set his mind up on a problem, he will stay  with it until it is sorted .  I Would certainly recommend him to anyone who has a problem with all of central heating and plumbing aspects that are a worry to people. I have just seen this determination to fix my heating system and I have to rate him 5*****
  
 
      Posted on Google  
   
   Graham Hill 
 
 
 
 Trustindex verifies that the original source of the review is Google. Zac showed up when he promised to and provided unambiguous advice leading to the replacement of a boiler and hot water cylinder - which were obviously on the way out!  The work was done promptly after acceptance of his quote, and Zac cleaned up afterward.  His singing is an acquired taste tho'  :-)
I've no hesitation in recommending Zac for plumbing & heating issues.
  
 
      Posted on Google  
   
   Joe Batterbee 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service from Zac, told him on Friday we had a strong oil smell coming from central heating and he came first thing the next day to fix this and got all our radiators working again! Won’t be using anyone else moving forwards
  
 
      Posted on Google  
   
   Mrs Gilbert 
 
 
 
 Trustindex verifies that the original source of the review is Google. Zac came to replace my faulty boiler, we just moved in and it was needed - he was very helpful in selecting for our sized home.  When fitting the boiler, Zac was professional, efficient, knowledgeable and clearly experienced.  He is a tidy worker, and takes great pride in his work.  I have no hesitation in recommending him and his work.
  
 
      Posted on Google  
   
   Sam 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had a fault with our boiler today and had to call Zac. He was so helpful and tried to help solve the problem over the phone, however, did need to come out and fix the problem. He explained what he was doing and was very friendly and helpful. Would recommend and will use again if needed.
  
 
      Posted on Google  
   
   Colin Will 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very impressed with the knowledge Zak has accrued combined with his approach to customers.
Would most definitely reccomend
  
 
  
  
 
 
    Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more